Ticket #2078 (closed defect: fixed)

Opened 7 years ago

Last modified 7 years ago

Large amounts of lag when clicking activity icons

Reported by: jfuhrer Owned by: dcbw
Priority: high Milestone: Trial-2
Component: sugar Version:
Keywords: Cc:
Action Needed: Verified: no
Deployments affected: Blocked By:


OFW: Q2C18 Build: 494

At first I thought this was simply a matter of the B2 being slow, but it ended up being almost as much of a problem on B3s and B4s as well. Basically, when an activity icon is clicked, the system lags a lot. The highlight that appears when you mouse over an activity icon will disappear, and the tooltip will remain stuck on the screen for a while. It also takes a long time for the icon to be added to the donut.

In total, it lags for 5-10 seconds before an icon appers on the donut.

Change History

Changed 7 years ago by cjb

I think this is caused by the sugar-presence-service CPU/memory leak, which is still not fixed. Do you have a reason to disagree with this explanation?

Changed 7 years ago by jg

  • milestone changed from Untriaged to Trial-2

Changed 7 years ago by jfuhrer

I thought that the presence service leak was fixed? #1854 is closed as fixed, or is that a separate issue?

Changed 7 years ago by tomeu

could you check again with the 505 build? this should have the ps fix.

Changed 7 years ago by marco

#1854 was a different issue btw.

Changed 7 years ago by marco

  • status changed from new to closed
  • resolution set to fixed
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