Ticket #5377 (new defect)

Opened 10 months ago

Last modified 9 months ago

Laptop activated with a key requires the same key if clean-installed

Reported by: kimquirk Owned by: wmb@…
Priority: high Milestone: 8.2.0 (was Update.2)
Component: ofw - open firmware Version:
Keywords: Cc: cscott, krstic, mstone
Action Needed: Verified: no
Blocked By: Blocking:

Description

build 650

I activated a wp laptop with a key; then upgraded with clean install. The laptop is no longer activated.

I believe this is the way the product was designed, but may cause problems with the country deployments for 'disaster recovery'. Today we use cleaninstalls all the time. Going forward we don't want to use USB cleaninstall, but it is the secondary method for recovery and it won't be a good idea if the original activation keys are not available.

We need a discussion about this for update1 -even if we decide not to do anything. How bad is this problem?

Change History

Changed 10 months ago by jg

  • cc cscott, krstic added
  • owner changed from jg to wmb@…
  • component changed from distro to ofw - open firmware

Changed 10 months ago by wmb@…

This problem will be very easy to fix if we have NAND partitions, and very very difficult to fix if we don't.

Changed 9 months ago by mstone

  • cc mstone added
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