Opened 9 years ago

Closed 9 years ago

#5829 closed defect (invalid)

Chat Activity displays other users names weird

Reported by: martianpenguin Owned by: Collabora
Priority: high Milestone: 8.2.0 (was Update.2)
Component: presence-service Version: Build 653
Keywords: chat Cc:
Blocked By: Blocking:
Deployments affected: Action Needed:
Verified: no


See screen shot. The user's name is displayed as a hex string when the person joins and then displayed as ??? when they type. It also seems as though the colors are not displayed properly either.

Version info:
I think this was version 653, however i was using this file with it: which is supposed to fix the scrolling bug.

Attachments (1)

xochat1.png (68.4 KB) - added by martianpenguin 9 years ago.
screenshot of problem

Download all attachments as: .zip

Change History (8)

Changed 9 years ago by martianpenguin

screenshot of problem

comment:1 Changed 9 years ago by martianpenguin

I seem to have figured that this bug appears when two people are in a chat, but they can't see each other in the neighborhood. Perhaps the jabber server is overloaded.

comment:2 Changed 9 years ago by jg

  • Milestone changed from Never Assigned to Update.1
  • Priority changed from normal to high

Morgan, is this a problem in current joyride?

comment:3 Changed 9 years ago by morgs

  • Cc Collabora added
  • Component changed from chat-activity to presence-service
  • Status changed from new to assigned

jg, it's an exceptionally rare problem that is hard to duplicate. It was reported by somebody before Trial 2 but we couldn't find a specific cause other than network unreliability causing a D-Bus call to timeout when trying to retrieve buddy properties.

I'll look into it again.

comment:4 Changed 9 years ago by marco

  • Milestone changed from Update.1 to Update.2

From morgs comment, I don't think this is critical for Update.1.

comment:5 Changed 9 years ago by daf

Another problem where logs would be valuable. :(

comment:6 Changed 9 years ago by morgs

  • Cc Collabora removed
  • Owner changed from morgs to Collabora
  • Status changed from assigned to new

comment:7 Changed 9 years ago by marco

  • Resolution set to invalid
  • Status changed from new to closed

Closing as invalid because it appears that without logs we can't do anything about the problem.

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