Ticket #6857 (closed defect: fixed)
Unable to register a laptop after trying on the wrong network
| Reported by: | wad | Owned by: | erikos |
|---|---|---|---|
| Priority: | normal | Milestone: | 10.1.3 |
| Component: | sugar | Version: | |
| Keywords: | registration, schoolserver | Cc: | wad, dsd, martin.langhoff, sridhar |
| Action Needed: | no action | Verified: | yes |
| Deployments affected: | Blocked By: | ||
| Blocking: |
Description
Miguel is impatient, and doesn't notice that his laptop is connected to a simple mesh, instead of associated with the school server. He goes ahead and tries to register his laptop. When it doesn't register, his classmate, Claudia, points out that he isn't on the right network. Miguel clicks on the correct AP icon, and associates with the school wifi network. But when he tries to register, it still doesn't work. He tries four, five times, and still no success.
Finally, the teacher notices and tells him to give Sugar the "three fingered salute" (Ctl - Alt - Erase). After doing this, Miguel's laptop automatically reassociates with the school AP, and he is able to register on the first try.
Miguel was running build 703 (Update.1), on a production machine.
His teacher happened to be running a packet trace at the time, and obtained logs from Miguel's machine (X25).
All are available from: http://wiki.laptop.org/go/Collab_Network_School_Wifi_Tests#Test_0408B
