Opened 7 years ago

Closed 6 years ago

#7053 closed defect (worksforme)

Need larger maximum file size allowance for viewing attached images

Reported by: Eben Owned by: hhardy
Priority: blocker Milestone:
Component: trac Version: Update.1
Keywords: Cc: hhardy
Blocked By: Blocking:
Deployments affected: Action Needed: never set
Verified: no

Description

It's really frustrating to me that I have to download every image attached to a ticket in order to view it. The current limit is 10KB, while the screenshots from the laptop are roughly 40K, making this a frequent issue.

Change History (10)

comment:1 Changed 6 years ago by Eben

  • Cc hhardy added

comment:2 Changed 6 years ago by Eben

  • Owner changed from coderanger to hhardy
  • Priority changed from normal to blocker

This is really frustrating while attempting to do large scale triage of tickets, so I'm raising it to blocker.

comment:3 Changed 6 years ago by hhardy

Eben, can you give me an example of such a ticket so I can test this please?

--HH.

comment:4 Changed 6 years ago by hhardy

Set, in trac.ini

attachment_sample_size = 50000

Does that resolve issue?

comment:5 Changed 6 years ago by Eben

This doesn't appear to fix things. Below are a couple of tickets with screenshots attached. The second illustrates that some of them actually surpass 50K, but it still reports a limit of 10,240 bytes in any case.

#4918, #6562

comment:6 Changed 6 years ago by gregorio

  • Milestone Never Assigned deleted

Milestone Never Assigned deleted

comment:7 Changed 6 years ago by Eben

  • Action Needed set to never set

Could I get another look at this? Ticket triage is really a pain without it.

comment:8 Changed 6 years ago by Eben

This ticket is listed as a blocker, but it hasn't gotten any attention. It takes me 3x as long to manage many of my track tickets on account of this bug.

comment:9 in reply to: ↑ description Changed 6 years ago by hhardy

Replying to Eben:

It's really frustrating to me that I have to download every image attached to a ticket in order to view it. The current limit is 10KB, while the screenshots from the laptop are roughly 40K, making this a frequent issue.

Forwarded to Noah. 20081007 --HH.

comment:10 Changed 6 years ago by coderanger

  • Resolution set to worksforme
  • Status changed from new to closed

You sure this is still an issue? The max preview size is 1MB and http://dev.laptop.org/attachment/ticket/6562/screenshot2.png seems to show just fine.

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