Ticket #7432 (new defect)

Opened 5 months ago

Last modified 5 months ago

XO sometimes hangs on power-button press

Reported by: ttuttle Owned by:
Priority: high Milestone: 8.2.0 (was Update.2)
Component: not assigned Version: Development build as of this date
Keywords: joyride-2116:- Cc: cjb, dilinger, dsaxena, richard, mstone
Action Needed: diagnose Verified: no
Deployments affected: Blocked By:
Blocking:

Description

I'm running joyride-2116, and occasionally, when I press the power button, the laptop exhibits strange behaviour: the screen turns off, and the backlight, but the power light stays on. No combination of pressing the power button, pressing keys, plugging/unplugging the mains or battery power, or opening/closing the lid will cause the XO to either wake up again or fall fully asleep. The only way I can get it working again is to either hold the power button for four seconds to power down, or remove both sources of power.

Most of the time, pressing the button works fine, and I don't remember seeing the problem when I tried to suspend by closing the lid, but that could be able to trigger it as well.

Change History

Changed 5 months ago by mstone

  • cc cjb, dilinger, dsaxena, richard, mstone added
  • keywords joyride-2116:- added
  • next_action changed from never set to diagnose
  • milestone changed from Never Assigned to 8.2.0 (was Update.2)

ttuttle mentioned that he could use some help finding way to reproduce this reliably.

Changed 5 months ago by cjb

I think a first step will be getting a serial port on an XO, since reproducing it won't help if we can't learn anything from it.

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