Ticket #7648 (closed defect: duplicate)

Opened 6 years ago

Last modified 6 years ago

Installation of Browse and Log Viewer activities never ends (though they get installed)

Reported by: joe Owned by: cscott
Priority: normal Milestone: 8.2.0 (was Update.2)
Component: browse-activity Version: not specified
Keywords: Cc: mstone, kimquirk, charlie
Action Needed: diagnose Verified: no
Deployments affected: Blocked By:
Blocking:

Description

Joyride 2200.

While installing activities using the button "Software updates" in the Control Panel, Browse and Log Viewer activities are installed, but still appear as activities that can be installed. It goes forever...

Change History

Changed 6 years ago by marco

  • owner changed from erikos to cscott
  • next_action changed from never set to diagnose

Changed 6 years ago by joe

Additional info: instead of the firmware Q2E11 that came with the Joyride 2200, the leftover firmware Q2D16 was still there.

After rebooting the laptop, the right firmware (Q2E11) apppeared to be installed. After downloading activities, only a Log Viewer activity was in the "never ending installation" state. The similar behavior was observed with another laptop, though in that case firmware was re-flashed properly the first time.

Couldn't generate the log: the command olpc-netlog is absent.

Changed 6 years ago by Charlie

I found a workaround while testing 2230 today.

To get software update to install activities that it doesn't think are being installed (such as Browse, as was the victim in my particular case): * Delete the offending activity (hover over it in the Home view and click on Erase) * Re-run Software Update.

That should work fine until we have a real fix in place.

Changed 6 years ago by cscott

  • status changed from new to closed
  • resolution set to duplicate

Dup of #7640 and #7494.

Changed 6 years ago by joe

  • status changed from closed to reopened
  • resolution deleted

The Log Viewer activity isn't running in joyride 2230.

Changed 6 years ago by skierpage

Charlie's workaround worked for me on build 2230 for Browse, but not for Log. The old Log version didn't erase cleanly, it remained on the Home view. And the new Log version 11 never successfully installed.

Changed 6 years ago by cscott

  • status changed from reopened to closed
  • resolution set to duplicate

Dup of #7835.

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