Ticket #8225 (new defect)

Opened 6 years ago

Last modified 5 years ago

8.2-757: Sharing Chat, Browse and Write caused some of laptops not to display Write's icon in Neighborhood view

Reported by: joe Owned by: Collabora
Priority: normal Milestone: 9.1.0-cancelled
Component: presence-service Version: not specified
Keywords: sharing cjbfor9.1.0 Cc: kimquirk, mstone
Action Needed: never set Verified: no
Deployments affected: Blocked By:
Blocking:

Description (last modified by joe) (diff)

Sharing Chat, Browse and Write caused two out of 30+ laptops not to display Write's icon in Neighborhood view, while the Chat and Browse icons were present. Rebooting those machines didn't help. They were still happy sharing Chat and Browse with other machines.

Change History

  Changed 6 years ago by gregorio

  • milestone changed from Not Triaged to 8.2.1

I wont call this a blocker as its more scale than we usually support. If it shows up with fewer XOs sharing (e.g. <20) then we should reconsider.

Thanks,

Greg S

  Changed 6 years ago by gregorio

  • owner changed from mbletsas to Collabora
  • component changed from connectivity to presence-service

  Changed 6 years ago by joe

  • description modified (diff)

follow-up: ↓ 5   Changed 6 years ago by gdesmott

Were you connected to a jabber server or in serverless mode? Telepathy and presence-service logs of the bugged laptops would be useful.

in reply to: ↑ 4   Changed 6 years ago by joe

Replying to gdesmott:

Were you connected to a jabber server or in serverless mode? Telepathy and presence-service logs of the bugged laptops would be useful.


Laptops were connected to a school server. Please let me know the commands I have to run to collect necessary logs (I usually use an olpc-log command witch creates, I believe, a combined log. Is it correct?

  Changed 6 years ago by gdesmott

Yes and you have to enable PS and Telepathy logs. See http://wiki.laptop.org/go/Telepathy_debugging

  Changed 6 years ago by joe

  • summary changed from 8.2-757: Sharing Chat, Browse and Write caused some of laptops not to display Write's icon in Group view to 8.2-757: Sharing Chat, Browse and Write caused some of laptops not to display Write's icon in Neighborhood view

  Changed 5 years ago by mstone-xmlrpc

  • keywords cjbfor9.1.0 added
  • milestone changed from 8.2.1 to 9.1.0

Pushing out to 9.1.0, per edmcnierney's request.

Note: See TracTickets for help on using tickets.