Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#8380 closed defect (duplicate)

Home view shows blank due to text 'misteriously' appearing in the "Search box"

Reported by: joe Owned by: Eben
Priority: high Milestone: 9.1.0-cancelled
Component: design Version: not specified
Keywords: relnote cjbfor9.1.0 Cc: kimquirk, gregorio, mstone, marco
Blocked By: Blocking:
Deployments affected: Action Needed: diagnose
Verified: no

Description

Sometimes some text 'misteriously' appears in the "Search box", which causes the screen becoming blank (white) in the Home view. It's very confusing for the user unfamiliar with how to "fix" this behavior (by deleting any text in the "Search box").

The log file is attached.

Attachments (1)

logs.CSN749009A4.2008-09-09.22-09-13.tar.bz2 (22.8 KB) - added by joe 6 years ago.
Log file

Download all attachments as: .zip

Change History (7)

Changed 6 years ago by joe

Log file

comment:1 Changed 6 years ago by mstone

  • Action Needed changed from never set to diagnose
  • Keywords relnote added
  • Milestone changed from Not Triaged to 8.2.1

We're concerned about the usability implications of this issue but aren't sure how often it occurs. For the moment, we're content to settle for a release note.

comment:2 Changed 6 years ago by joe

I doubt that children will read release notes, but have no doubt they would become very confused when a laptop will present them with this bug.

Generally, I would recommend the access to the "Search box" to be redesigned, but in the mean time it makes sense to find a suitable workaround for a timely 8.2 release.

comment:3 Changed 6 years ago by thomaswamm

Maybe make a more visible fat blinking cursor in the query box, when the query box has text in it? (To draw the user's eye.)

I never noticed or used the query box in Home view til I saw this ticket.

comment:4 Changed 6 years ago by tomeu

  • Cc marco added
  • Component changed from sugar to design
  • Owner changed from marco to Eben

comment:5 Changed 6 years ago by Eben

  • Resolution set to duplicate
  • Status changed from new to closed

I can see this being potentially confusing. Ticket #7969 covers the same issue, and has a few proposed solutions, so I'm closing this one as a duplicate.

comment:6 Changed 6 years ago by mstone-xmlrpc

  • Keywords cjbfor9.1.0 added
  • Milestone changed from 8.2.1 to 9.1.0

Pushing out to 9.1.0, per edmcnierney's request.

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