Opened 6 years ago

Last modified 6 years ago

#8522 new defect

Central XO palette actions cease to function after Record sharing exits.

Reported by: joe Owned by: marco
Priority: high Milestone: 9.1.0-cancelled
Component: sugar Version: not specified
Keywords: relnote blocks-:8.2.0 cjbfor9.1.0 Cc: kimquirk, mstone, marco
Blocked By: #8206 Blocking:
Deployments affected: Action Needed: diagnose
Verified: no

Description

Sometimes, when running the Record activity together with Chat, and trying to stop the Record activity, the activity's icon in the top of the screen becomes dark and two effects are observed:

  1. It's not possible to get to the Control Panel (nothing happens, when clicking on the appropriate icon).
  1. When clicking on the "Restart" icon, the laptop doesn't reboot; instead, the screen becomes all white (with the cursor still shown). When hitting the "Home view" button on the keyboard, the normal Home view appears. The machine can't be rebooted "the normal way".

The log file is attached.

Attachments (2)

Change History (8)

Changed 6 years ago by joe

Log file

comment:1 Changed 6 years ago by marco

The control panel does not start because os.fork fails:

OSError: [Errno 12] Cannot allocate memory

Which is tracked by some other ticket. But perhaps here we have a way to reproduce.

comment:2 Changed 6 years ago by joe

Reproduced. It happens only when a laptop sits on a mesh network, and the Record runs in the shared mode (not just running on an individual machine). That dark icon (representing the Record after an attempt to stop it) in the top of the screen disappears when the "Stop" is click on, and than reappears after a while. Wnen this happens, the laptop can't be rebooted in the "normal" way.

comment:3 Changed 6 years ago by mstone-xmlrpc

  • Blocked By 8206 added
  • Keywords relnote blocks?:8.2.0 added; Record reboot removed
  • Milestone changed from Not Triaged to 8.2.1
  • Summary changed from 8.2-760 to Central XO palette actions cease to function after Record sharing exits.

changed by irc user m_stone:

I'm not sure whether this should be 8.2.0 or 8.2.1.... however, for the time-being, I assume that we'll relnote it.

comment:4 Changed 6 years ago by joe

  • Cc marco added

Observed this once again, attaching another log file.

Changed 6 years ago by joe

Log file #2

comment:5 Changed 6 years ago by mstone-xmlrpc

  • Keywords blocks-:8.2.0 added; blocks?:8.2.0 removed

changed by irc user m_stone:

Based on #8206, we think that this behavior may be more widespread. Can you find other any other testcases which reproduce the same failure? Thanks! (P.S. At this time, we will not block on this issue. Ping us if you learn more!)

comment:6 Changed 6 years ago by mstone-xmlrpc

  • Keywords cjbfor9.1.0 added
  • Milestone changed from 8.2.1 to 9.1.0

Pushing out to 9.1.0, per edmcnierney's request.

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